Jon Ford is a business partnership with General Tee Ltd.

No quibble 30 day return policy.

You have 30 days from the receipt of your parcel for an exchange or refund. Just click here to contact us.

How do I return an item

We deal with every return individually so that we can get to the root of any problems. We are sorry if you do need to return any of our products and want to make it as easy as possible. If you wish to return a product, please contact us and state your order number, which item(s) you wish to return and the reason for returning. We will get back to you within 48 hours and help solve any issues.

Please remember:

  • Allow 3-5 working days once the goods have reached us to process all returns.
  • Any returns received after 30 days will not be processed.
  • Where possible, all refunds will be credited back to the original method used to place the order. Alternatively a cheque will be issued.
  • Credit/debit card transactions can take 3-5 working days to show on your bank statement.
  • Please ensure your account details are current and up to date as we may need to contact you regarding your return via email or telephone.

Shipping & Handling

Customers are accountable for return shipping charges unless the goods are faulty when we will refund your postage. Goods are the customer’s responsibility until they arrive at General Tee HQ.

Our returns policy does not affect the consumer’s statutory rights.

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